Luna Psycare Solutions (referred to as “we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
1. Information We Collect
We may collect the following types of information:
Personal Information:
- Name
- Email address
- Phone number
- Address
Non-Personal Information:
- IP address
- Browser type
- Device information
- Website usage data
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide therapy services and schedule appointments.
- To respond to inquiries and provide support.
- To process payments securely.
- To comply with legal and regulatory requirements.
- To improve our website and services.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share your information with:
- Authorized service providers who assist in delivering our services (e.g., payment processors).
- Legal authorities, if required to comply with applicable laws or protect our rights.
4. Data Security
We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request corrections to your information.
- Request the deletion of your information, subject to legal and contractual obligations.
- Opt-out of marketing communications.
To exercise your rights, contact us at contact@lunapsycaresolutions.com or call (720) 573-2380.
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
7. Geographic Scope
Our primary location is in Philadelphia, PA, with an additional location in Southwest Ranches, FL. We also serve clients in nearby areas, including:
- Cities: Gladwyne, Philadelphia, Southwest Ranches, Villanova
- Counties: Broward, Delaware, Montgomery, Philadelphia
- Zips: 19035, 19085, 19127, 33331
- Neighborhoods: Roxborough
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
Primary Location
Philadelphia, PA 19127
(720) 573-2380
Additional Location
Southwest Ranches, FL 33331
(720) 573-2380
We are committed to protecting your privacy and ensuring transparency in how your information is handled.